Points not added to scoreboard?

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Points not added to scoreboard?

Hey guys. So I was getting into AFK rewards and I got onto the chair to get my 4 rewards. But just as I got the first out of 4 rewards, somebody else entered the chair too. We both did not get our reward (Except for me Ii got 1) please help us. Here is the proof: http://prnt.sc/ay7eo7

 
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