points have expired?

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points have expired?

my rewards were deducted and it said under "reasons" that my points have expired. what does this mean?

This means you was deducted

This means you was deducted for some reason, it should be more descriptive but you could of been deducted for AFKing/Idling, misbehaving in base.

If you have any concerns or if you wish to appeal against it please, come into base, find a owner for further guidance :)

Missing Rewards

I always have like expired points but I never afk-ed? Also, once I went to get help from a guy at help desk regarding the expired points too. He told me it's just a glitch on the system. I have -16 rewards from Sunday, 9/6/2015. I would always get minus xx rewards for no reason. I promise you I never afk-ed so I don't get why I don't receive my rewards. I earned like four rewards four-five days back and it was never uploaded. This is not the first time my rewards weren't uploaded after three days. :( Also, I took part in a UN Heaven or Hell game like three weeks back and I won the game. They told me I would get 1k pp and 1k rp as a prize. It took like two weeks for me to receive 250rp and 250pp, and then the 250rp was deducted with the reason being "Why am I messing up so much" , after that another 250pp was added back. So in conclusion, I have received 500pp and 0rp when I was supposed to receive 1k pp and 1k rp. I'm not trying to be rude but honestly I wish I would be able to get back the rewards I have worked for yet were never uploaded. Thanks :)

Reply

Having points deducted and having rewards deducted are different things.

PP/RP: Deducted if you misbehave in base.

Rewards: Rewards will expire from the Past 30 days and past 7 days. It means that those rewards you collected, you collected them over 30 or 7 days ago. It does not effect your RP or PP

Sometimes it takes a while for prizes to upload from DOE games, you can ask a DOE member/manager if you have any questions.

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