As you can see i work hard a few days ago i reclaim 4 rewards (1000 rank and pay points) so in the next day i want to see my work and it say - 4 expired points! whats was that why?
Date: February 23, 2017
#1
My rank and pay points are expired why?
This doesn't mean you've lost any, this is just the systems way of refreshing the counts for the "per 7 days" and "per 30 days" on your profile. So if you accumulate 4 points in the 7 days, it'll be a 4 on said table. If you don't accumulate anymore points in that 7 day period, when the system refreshes, it'll say "4 points expired" as it's no longer that 7 day period.
So don't worry, you haven't lost any pay or rank points :)
Hope this has resolved this issue. If not, feel free to contact me or any of the OOA/Ownership team